a woman holding a tablet

Customer service applications

We provide applications for customer welcome, contact center and communications for successful customer interactions.

Customer Service eCatalog

Read the document

The Solution

Customer Benefits

Related Products

Supporting Documents

  • Alcatel-Lucent Enterprise Connect

    A complete solution for multiple-channel customer relationship management

    Download

Visit our Blog

customer
e-services

From customer service to customer satisfaction

Emerging technology, including artificial intelligence, is driving the shift from customer service to customer satisfaction.

A woman working on her laptop
Customer Service

An optimised contact centre for a better customer experience

Today’s consumers expect superior customer service, with interactions the way they want, when they want.

Customer Service eCatalog

Read the document
Contact Sales
Chat